![]() ![]() ![]() Whether it be inventory analysis, planogram adherence, shrink or shortage, etc., robots can adjust through software to changing requirements – remotely managed to require very little on-site support. Robots can take any shape or form, work any hours, and require very little supervision when implemented correctly. Fixed mounted scanners or cameras require adjustments and tuning individually for each store no matter how consistent in design, so these solutions will become less effective over time. as stores re-merchandise, change layouts, move floor displays, adjust lighting, respond to environmental situations – robots are much more adept at adjusting dynamically to the new playing field. Robotics provide for a more dynamic response to these types of situations, i.e. ![]() Robots can also enable multi-lingual communication with customers, directions to the restrooms or to specific product aisles – … Read more » Spill spotting and cleanup is another use. Inventory counting can change, and needs reprogramming based on how much flexibility the store needs to move items around. The most valuable use of front-of-house robots for grocery might just be cleaning the floors – I’m thinking iRobot’s Roomba for retailers. Lastly, employees need to believe that the robots aren’t doing their jobs for them. Maintenance and management costs and time need to be reduced to make the robots valuable additions to the staff. Ultimately, it will come down to cost – the robots have to be lower in cost per store than a few hours of a part time associate’s wages. Many items are not floor level – meaning ladders are necessary to see what’s stacked, hence these types of robots can execute this type of task much faster and more efficiently. Sam’s Clubs are effectively warehouse club operations, so seeing the robots will have less impact to customers.
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